Assistant Store Manager - Retail Operations

Join Erajaya, a leading retail company in Indonesia, as an Assistant Store Manager and play a pivotal role in driving operational excellence and customer satisfaction. This position offers a unique opportunity to develop your leadership skills in a dynamic retail environment. Based in Jakarta Raya, you will be responsible for overseeing daily store operations, managing a team of 10-15 employees, and ensuring that our stores meet and exceed customer expectations.

As an Assistant Store Manager at Erajaya, you will work closely with the Store Manager to implement and maintain high standards of store operations. You will be responsible for tasks such as inventory management using SAP, conducting daily sales reports, and ensuring compliance with company policies and procedures. This role is perfect for someone looking to advance their career in retail operations and gain valuable leadership experience.

Erajaya is committed to fostering a culture of innovation and continuous improvement. We offer competitive salaries, comprehensive benefits, and opportunities for professional growth. Join us and be part of a team that values excellence and customer satisfaction.

📋 Tanggung Jawab Pekerjaan

• Oversee daily store operations and ensure smooth running of the store.
• Manage a team of 10-15 employees, including scheduling, training, and performance evaluations.
• Conduct inventory management using SAP and ensure accurate stock levels.
• Monitor sales performance and prepare daily, weekly, and monthly sales reports.
• Ensure compliance with company policies, procedures, and regulations.
• Implement and maintain high standards of customer service and satisfaction.
• Handle customer complaints and resolve issues promptly and professionally.
• Participate in store improvement initiatives and contribute to the overall success of the store.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Retail Management, or a related field.
• Minimum of 3 years of experience in retail operations, preferably in a leadership role.
• Strong knowledge of retail operations, including inventory management, sales, and customer service.
• Proficient in using SAP for inventory management.
• Excellent leadership and communication skills.
• Ability to work well under pressure and meet tight deadlines.
• Strong problem-solving and decision-making skills.
• Familiarity with retail industry trends and best practices.

🛠️ Keahlian

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